Our vision

Leading Sustainable eCommerce Deliveries in Europe

Through a tech-enabled delivery solution, we ensure the best-in-class sustainable delivery experience.

Our Approach
to Planet Impact

We are committed to achieving carbon net zero by 2030, 10 years sooner than the Climate Pledge, in which we are signatories, and 20 years sooner than the Paris Agreement.

This is how



We have partnered with Deloitte to measure our environmental impact and expand this measurement mechanism to the entire operational chain. With the aim of reaching net-zero from start to finish, this measurement includes all Scopes, at a business and service level:

Scope 1

Direct emissions:

(i.e. energy consumption in our distribution centres)

Scope 2

Indirect emissions:

(i.e. employees’ commute to the office or warehouse)

Scope 3

Emissions produced by our suppliers:

(i.e. emissions of the fleets, which are essential to develop our business activity)



We minimize our environmental impact by introducing decarbonization actions throughout our operational chain:

100% zero-emissions distribution zones

Distribution centres with own electrical infrastructure to charge electric vehicles

Optimised routing maximizing drivers’ efficiency: “Travel less to deliver more”

Chargers for e-vehicles powered by renewal sources of energy

Switching fleets to 100% zero-emission vehicles

Implementation of  urban eco-hubs

96% successful at
first delivery attempt.

Digitalization of the service

Collaborating with certified waste-management-companies on our entire network of hubs and distribution centres.



To reach our commitment of being an end-to-end carbon neutral delivery solution we are working with partners.


Residual compensation

Circular economy

Collaborating with entities like One Tree Planted in reforestation projects, aiming to offset the remaining emissions in the UK.

Leveraging reverse logistics to reduce landfill, such as the collection of Nespresso recycling and used Nike and Zara apparel, ensuring the same journeys delivering new goods can be used to provide more responsible recycling and reuse of products.

Are You Ready to Join Us in Our
Road to Net Zero?

Certificates & Signed Pledges

A Team Dedicated to Lead Our Sustainable Transformation

The team leading our sustainability strategy

Ignacio López
Allende Irazola  
Senior Ops Sustainability Project Manager
James Lovett  

Learn more about sustainable deliveries