Our technology platform

Guarantees a superior and sustainable delivery experience

Technology solution

The figures support it

99%

Effective delivery rate

+10%

NPS vs competitors

98.5%

Delivery precision

Our technology available to your clients

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Scheduled deliveries

Your customer can choose from a variety of time slots to receive their order.

Real time tracking

Your customers can constantly follow the status of their order through of our notifications y tracking pages.

Delivery and rating

We notify your customers about the delivery of their order, and they have the option to rate our service.

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Technology integrated into your company

Discover our ecosystem of digital products, intuitive and easy to integrate

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Simple integration with your business

With our tool My Console, we streamline and enhance integration with small and medium-sized businesses, making the process faster and more efficient.

Customized notifications

Keep your customers informed about the status of their orders with personalized notifications and messages tailored to seasonal holidays.

Delivery process monitoring

Order management through dashboards, notifications, and apps for delivery drivers.

Tracking notifications

Your customers can track their orders on our tracking page via notifications.

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Choose customized and secure deliveries for your customers

Between our basic or high security plan

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Basic plan

The driver request the ID number and a signature, then scans the parcel barcodes.

High security plan with OTP verification

The driver collects an OTP (one time password) generated and sent by Paack to the customer via SMS.

High security plan with retailer OTP verification

The driver collects an OTP (one time password) generated and sent by the retailer to the customer.

High security plan with ID validation

The driver collects the document number ID. If the customer ID has been manifested, the ID must match.

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Secure delivery experience

Improve customer satisfaction with reliable deliveries

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-50%

Loss rate

+0.5

Average rating

-6%

EDR (effective delivery rate)

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Repartidor

We are your ideal business partner

Join us to enhance your customers’ delivery experience!

Get started
Process optimization with cutting-edge technology

Our technological character drives us to continue innovating

Do you want to know about our delivery times?

We have 5 flexible delivery options adapted to your customers’ needs

See more

Services


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Parcel deliveries

Provide your customers with convenient and sustainable deliveries through the most advanced technological solution

Temperature controlled deliveries

Scheduled deliveries of food and beverages, ensuring the cold chain

Returns

Enhance your customer's online shopping experience through scheduled returns without labels

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