Our clients

Our client’s opinions and experiences

Case studies

We make a difference in our clients’ experience

Paack stories

Our customers share their experiences

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Paack is the only carrier in Spain that offers delivery solutions 100% oriented to the client, such as delivering from Monday to Sunday or 2-hour delivery time-slot selection with a success rate superior to any other delivery carrier.”

Guillem Pérez - VP Operations

Colvin

What we value most about Paack's customer service is their speed, both over the phone and via email."

Núria Vilamajó - Customer Service Manager

Talkual

What we value most about Paack's operational efficiency is its adaptability.’’

Sergio Fernández - Iberia Project Manager

Kelly Deli

We trust Paack for their transparency and commitment.’’

Virginia Tortosa - Global Operations Manager

Vegan Food Club

We trust Paack for its effectiveness in managing incidents.’’

Gaston Galizzi - eCommerce Operations Manager

La Sirena

The website is intuitive and stores a list of regular shipments, which I highly appreciate."

Ikram Z. Mesuro - Logistics Manager Iberia

Babyshower

We trust Paack for its flexibility and quality in delivery, crucial for perishable items."

José Luis Montesino - Founder & CEO

ComeFruta

We trust Paack for its reliability and service quality."

Elena Fontelles - CEO

Happets

Paack allows us to offer scheduled deliveries with specific time slots, which is crucial for us."

Oriol Aldomà - Co-founder

Imperfectus

The quality of the product begins to be appreciated by the quality of the delivery."

Luís Serra - Founder

La Mejor Naranja

We trust Paack because it provides time slots and weekend deliveries."

Pedro Sagüés Richter - Co-Founder and CEO

Regalador

We trust Paack because they have very good customer service."

Núria Vilamajó - Customer Service Manager

Talkual

What we value most about Paack is the ability to choose the delivery time slot."

Freedy Salazar - COO & Founder

Yo pongo el hielo

We trust Paack because of their high first-attempt delivery success rate."

Freedy Salazar - COO & Fundador

Yo pongo el hielo

Paack is a great partner for its flexibility and adaptability.’’

Dan Ramírez - Delivery Experience Manager for Spain and Portugal

Zooplus

We trust Paack for the services it provides as a logistics provider."

Paula Macharashvili - Retail

Sephora

What we value most about Paack's customer service is its speed."

David Palacios - eCommerce Operation Manager

ToysRus

Paack allows us to make temperature controlled deliveries in a flexible model without fixed delivery costs."

José Luís Gómez - Director of Logistics and Systems

La Sirena

We trust Paack for its flexibility, punctuality and care with the package.''

Jorge Grand - eCommerce Manager

Smileat

We trust Paack for its fast distribution and because it allows us to schedule Next Day deliveries."

Jyotish Chugani - Co-Founder

Xtralife

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