Zooplus

German eCommerce of pet food and supplies

Zooplus’s requirements

Zooplus sought a delivery solution that suits their customers’ schedule whilst reducing environmental impact

Integrate a premium transport company into the DSP portfolio, providing flexible deliveries within specified time slots
Achieve outstanding last-mile delivery performance
Deliver a customer-tailored solution

The solution

We provided scheduled deliveries with time slot selection in zero-emission vehicles

Next Day deliveries

From Monday to Saturday with 4-hour time slots controlled by their customers.

Sustainable deliveries

Delivering with zero-emission vehicles across our entire coverage area in Spain, minimizing travel and maximizing deliveries. Additionally, we have 100% zero-emission zones for deliveries in major cities.

What we achieved


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98.5%

Delivery precision

99%

Delivery success rate

33%

Of deliveries made with zero-emission vehicles

+100k

Zooplus deliveries in the last 3 months

4.4/5

Zooplus customers rating about Paack

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We trust in maintaining a long-term relationship with Paack, based on high-quality service with a strong customer-oriented philosophy."

Dan Ramirez - Delivery Experience Manager Iberia

Zooplus

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