Ecommerce shipping for your online shop
Online sales and transactions carried out in the different eCommerce platforms have been growing exponentially in recent years. The figures for eCommerce trade have increased periodically, subtracting a great percentage from traditional trade. Due to all the previous, lots of brands with online presence assign more resources to their eCommerce platforms intending to raise sales.
Logistic companies play a key role in the online sphere since we are crucial actors in the development of the eCommerce scenario. Our main objective since Paack’s inception is to offer the best service possible to our clients so that companies can focus on building and maintaining their brands to attract their customers, while we work on providing the greatest delivery service so that the customers’ experience can be excellent.
This is why we have designed a service that adapts to eCommerce platforms for the delivery of last-mile products through the programmatic distribution of parcels. The users who buy online from our clients can schedule easily and quickly where they want to receive their orders and whichever time-slot they prefer. Therefore, they can choose according to their convenience whether they want to receive their parcels immediately, the same day the purchase was made, or the next day.
Our service complies with high-standards of demands and constant innovation which eases the process of optimization and guarantees the successful distribution of scheduled deliveries. Indeed, we bear a 96% success rate on first delivery attempts, one of the highest percentages within the logistics industry. Moreover, the customers that have experienced our service, have rated Paack with a score of 4.8 out of 5.
Paack’s integration within the online stores of our clients is very straightforward since we only need to understand their business’ needs and connect some of the plugins that have been designed in-house for the betterment of communications.
Paack’s delivery process for eCommerce
Step 1: Delivery scheduling
The customer selects a time-slot that is convenient for him/her and we assure the right delivery of the parcels according to the solicited time, offering flexibility and reducing the waiting time.
Step 2: Parcel follow-up
Our platform allows constant and real-time monitoring of the parcel by both the client and the driver who is in charge of its distribution.
Step 3: Rating the delivery
To complete the buying experience, we offer our clients the possibility of rating the service once the parcel has been delivered. For us, it is of great importance to know our customers’ feedback to improve our service and understand their expectations.
Currently, Paack has 100 international clients (e-tailers), amongst which there are some of the most important brands within a diverse range of sectors; electronics, sports, food and beverages, fashion, pharmacies, beauty, etc.
