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Our client’s opinions and experiences
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Paack stories
Our customers share their experiences
“
Paack is the only carrier in Spain that offers delivery solutions 100% oriented to the client, such as delivering from Monday to Sunday or 2-hour delivery time-slot selection with a success rate superior to any other delivery carrier.”
Guillem Pérez - VP Operations
Colvin
What we value most about Paack's customer service is their speed, both over the phone and via email."
Núria Vilamajó - Customer Service Manager
Talkual
What we value most about Paack's operational efficiency is its adaptability.’’
Sergio Fernández - Iberia Project Manager
Kelly Deli
We trust Paack for their transparency and commitment.’’
Virginia Tortosa - Global Operations Manager
Vegan Food Club
We trust Paack for its effectiveness in managing incidents.’’
Gaston Galizzi - eCommerce Operations Manager
La Sirena
The website is intuitive and stores a list of regular shipments, which I highly appreciate."
Ikram Z. Mesuro - Logistics Manager Iberia
Babyshower
We trust Paack for its flexibility and quality in delivery, crucial for perishable items."
José Luis Montesino - Founder & CEO
ComeFruta
We trust Paack for its reliability and service quality."
Elena Fontelles - CEO
Happets
Paack allows us to offer scheduled deliveries with specific time slots, which is crucial for us."
Oriol Aldomà - Co-founder
Imperfectus
The quality of the product begins to be appreciated by the quality of the delivery."
Luís Serra - Founder
La Mejor Naranja
We trust Paack because it provides time slots and weekend deliveries."
Pedro Sagüés Richter - Co-Founder and CEO
Regalador
We trust Paack because they have very good customer service."
Núria Vilamajó - Customer Service Manager
Talkual
What we value most about Paack is the ability to choose the delivery time slot."
Freedy Salazar - COO & Founder
Yo pongo el hielo
We trust Paack because of their high first-attempt delivery success rate."
Freedy Salazar - COO & Fundador
Yo pongo el hielo
Paack is a great partner for its flexibility and adaptability.’’
Dan Ramírez - Delivery Experience Manager for Spain and Portugal
Zooplus
We trust Paack for the services it provides as a logistics provider."
Paula Macharashvili - Retail
Sephora
What we value most about Paack's customer service is its speed."
David Palacios - eCommerce Operation Manager
ToysRus
Paack allows us to make temperature controlled deliveries in a flexible model without fixed delivery costs."
José Luís Gómez - Director of Logistics and Systems
La Sirena
We trust Paack for its flexibility, punctuality and care with the package.''
Jorge Grand - eCommerce Manager
Smileat
We trust Paack for its fast distribution and because it allows us to schedule Next Day deliveries."
Jyotish Chugani - Co-Founder
Xtralife
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