Parcel deliveries

The logistics delivery solution for eCommerce and businesses

DELIVERY SERVICE

Deliveries from warehouse or store for eCommerce and businesses

Why Paack?
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Paack is the only carrier in Spain that offers delivery solutions 100% oriented to the client, such as delivering from Monday to Sunday or 2-hour delivery time-slot selection with a success rate superior to any other delivery carrier."

Guillem Pérez - VP Operations

Colvin

We trust Paack for the services it provides as a logistics provider."

Paula Macharashvili - Retail

Sephora

We trust Paack because they have very good customer service."

Núria Vilamajó - Customer Service Manager

Talkual

Paack is a great partner for its flexibility and adaptability.’’

Dan Ramírez - Delivery Experience Manager for Spain and Portugal

Zooplus

What we value most about Paack's customer service is its speed."

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David Palacios - eCommerce Operation Manager

ToysRus

We trust Paack for its effectiveness in managing incidents.’’

Gaston Galizzi - eCommerce Operations Manager

La Sirena

What we value most about Paack is the ability to choose the delivery time slot."

Freedy Salazar - COO & Fundador

Yo pongo el hielo

We trust Paack for their transparency and commitment.’’

Virginia Tortosa - Global Operations Manager

Vegan Food Club

What we value most about Paack's operational efficiency is its adaptability.’’

Sergio Fernández - Iberia Project Manager

Kelly Deli

We trust Paack because of their high first-attempt delivery success rate."

Freedy Salazar - COO & Fundador

Yo pongo el hielo

The website is intuitive and stores a list of regular shipments, which I highly appreciate."

Ikram Z. Mesuro - Logistics Manager Iberia

Babyshower

We trust Paack for its flexibility and quality in delivery, crucial for perishable items."

José Luís Montesino - Founder & CEO

ComeFruta

We trust Paack for its reliability and service quality."

Elena Fontelles - CEO

Happets

Paack allows us to offer scheduled deliveries with specific time slots, which is crucial for us."

Oriol Aldomà - Co-Founder

Imperfectus

The quality of the product begins to be appreciated by the quality of the delivery."

Luís Serra - Founder

La Mejor Naranja

We trust Paack because it provides time slots and weekend deliveries."

Pedro Sagüés Richter - Co-Founder y CEO

Regalador

What we value most about Paack's customer service is their speed, both over the phone and via email."

Núria Vilamajó - Customer Service Manager

Talkual

Paack allows us to make temperature controlled deliveries in a flexible model without fixed delivery costs."

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Joseá Luís Gómez - Director of Logistics and Systems

La Sirena

We trust Paack for its flexibility, punctuality and care with the package.''

Jorge Grand - eCommerce Manager

Smileat

We trust Paack for its fast distribution and because it allows us to schedule Next Day deliveries."

Jyotish Chungani - Co-Founder

Xtralife

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Logo ToysRus Logo Happets Logo Zooplus Logo VFC Logo Talkual Logo la Sirena Logo yo pongo el hielo Logo la mejor naranjs

Our delivery solution

Offer a superior and sustainable experience

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1. Collection

We collect the parcels at your point of sale or warehouse.

2. Sorting

Packages are consolidated at our distribution centres and line-hauled to different cities.

3. Processing

Parcels are processed at our local delivery stations through automation.

4. Distribution

Professional, dedicated drivers distribute the parcels to your customers.

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Delivery times

5 flexible delivery options

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Next Day

They buy today and receive it tomorrow

Chosen day

They buy today and receive it when you choose

Same Day

They buy in the morning and receive it in the afternoon

Immediate Delivery

They buy now and receive it within the next 2 hours

Returns

They schedule the return and we take care of the label

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How to make your deliveries stand out?

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Technology integrated into your business

Discover our ecosystem of digital products, intuitive and easy to integrate

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Simple integration with your business

With our tool My Console, we streamline and enhance integration with small and medium-sized businesses, making the process faster and more efficient.

Customized notifications

Keep your customers informed about the status of their orders with personalized notifications and messages tailored to seasonal holidays.

Delivery process monitoring

Order management through dashboards, notifications, and apps for delivery drivers.

Tracking notifications

Your customers can track their orders on our tracking page via notifications.

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Repartidor

We are your ideal business partner

Join us to enhance your customers’ delivery experience!

GET STARTED

Figures reflect the quality of our services

99% Effective delivery rate
+10% NPS vs competitors
98.5% Delivery precision

OUR CASE STUDIES


Discover how our services can optimize your eCommerce
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MediaMarkt | eCommerce

Leader in consumer electronics and associated services

Zooplus | eCommerce

German eCommerce of pet food and supplies

Colvin | eCommerce

Leader marketplace in online flower sales in Spain

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More services


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Returns

Enhance your customer's shopping experience through scheduled returns without labels

Temperature controlled deliveries

Scheduled deliveries of food and beverages, ensuring the cold chain

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