Our technology platform
Guarantees a superior and sustainable delivery experience
Technology solution
The figures support it
99%
Effective delivery rate
+10%
NPS vs competitors
98.5%
Delivery precision
Our technology available to your clients
Scheduled deliveries
Your customer can choose from a variety of time slots to receive their order.
Real time tracking
Your customers can constantly follow the status of their order through of our notifications y tracking pages.
Delivery and rating
We notify your customers about the delivery of their order, and they have the option to rate our service.
Technology integrated into your company
Discover our ecosystem of digital products, intuitive and easy to integrate
Simple integration with your business
With our tool My Console, we streamline and enhance integration with small and medium-sized businesses, making the process faster and more efficient.
Customized notifications
Keep your customers informed about the status of their orders with personalized notifications and messages tailored to seasonal holidays.
Delivery process monitoring
Order management through dashboards, notifications, and apps for delivery drivers.
Tracking notifications
Your customers can track their orders on our tracking page via notifications.
Choose customized and secure deliveries for your customers
Between our basic or high security plan
Basic plan
The driver request the ID number and a signature, then scans the parcel barcodes.
High security plan with OTP verification
The driver collects an OTP (one time password) generated and sent by Paack to the customer via SMS.
High security plan with retailer OTP verification
The driver collects an OTP (one time password) generated and sent by the retailer to the customer.
High security plan with ID validation
The driver collects the document number ID. If the customer ID has been manifested, the ID must match.
Secure delivery experience
Improve customer satisfaction with reliable deliveries
-50%
Loss rate
+0.5
Average rating
-6%
EDR (effective delivery rate)
We are your ideal business partner
Join us to enhance your customers’ delivery experience!
Our technological character drives us to continue innovating
Do you want to know about our delivery times?
We have 5 flexible delivery options adapted to your customers’ needs
Services
Parcel deliveries
Provide your customers with convenient and sustainable deliveries through the most advanced technological solution
Temperature controlled deliveries
Scheduled deliveries of food and beverages, ensuring the cold chain
Returns
Enhance your customer's online shopping experience through scheduled returns without labels
