Head Of Operations

Who we are


Paack is one of the hottest technology start-ups in the logistics sector. It was founded in 2015 by three Spanish friends and, since then, the company is experienced a strong global growth and presently operates in 70 cities across four countries. All of our success is backed by a number of renowned European investors.  And this is just the start.


We believe that the future of eCommerce deliveries is customer controlled time-slots, combined with a nature-positive approach to sustainability. We are on a mission to make this the new standard.


Our truly customer-centric and sustainable delivery services ensure customers receive parcels at their convenience, at a time that suits them. Our proprietary technology combined with our operational excellence enables us to deliver parcels more successfully and efficiently than ever before.


This creates unprecedented results for our retail clients through customer experience, eCommerce sales increases, loyalty and retention, thus empowering them with powerful competitive advantages whilst at the same time reducing the impact of deliveries on the environment. The best retailers in the world, such as Amazon, Inditex Group (Zara), H&M, El Corte Ingles and many more choose Paack as their exclusive partner for deliveries due to these reasons.


Our team is multicultural, multilingual, highly qualified, entrepreneurial and, inherently, we like to work hard. We enjoy all the challenges of scaling a global technology and logistics business, and we face them with ambition. At Paack we look for passionate and committed people who own their individual projects and see them through, inspire and support others as part of a team, whilst constantly looking to improve through their own ideas and initiative to help the business achieve its key objectives.


Paack is proud to be an equal opportunity workplace, committed to promoting a diverse and inclusive workplace.



What you will do


Reporting to the Country Manager, you will run the day-to-day operations in our distribution centres within the country. You will be responsible to develop and manage a network of facilities across France and provide strategic direction to support our fast-paced growth.


Your main duties include:

  • Directly manage all day-to-day warehouse activities to ensure a smooth development of the operations
  • Actively participate in the design of the strategic operational expansion plan and its execution
  • Develop and manage a portfolio of associated fleets – including price and SLA negotiation and regular performance reviews
  • Evaluate efficiency and identify opportunities to increase productivity within the team
  • Manage and oversee day to day operational costs in the assigned coverage area – P&L responsibility
  • Track performance KPIs and metrics to ensure highest level of service
  • Responsible for implementing measures needed in order to provide a safe and clean workplace for all employees

What we look for

  • Bachelor’s degree or equivalent warehouse management experience
  • Ability to work under pressure and autonomously in a rapidly changing environment
  • Excellent interpersonal, organizational, and decision-making skills
  • Highly motivated and results driven person
  • Outstanding negotiating skills
  • Knowledge of Spanish will be considered an added advantage
  • Advanced user of Office package

What we offer


In order to lead the revolution in online retail delivery solutions, we need enthusiastic, energetic and committed people. People, who bring strong expertise in their professional area and are passionate about urban logistics, technology and expansion.


If you commit to bring all the above, we do commit to:

  • Contract: Permanent
  • Immediate start date
  • Monday to Friday. 39 hours. Classic contract
  • Competitive base salary depending on experience
  • Commission based on performance against objectives
  • Career progression opportunities within one of the fastest-growing logistics companies globally
  • Fun and supportive learning environment

Next steps


Sound like a fit? Come and join our success. If you believe you have the capabilities to thrive in this role, then please submit your CV and any accompanying materials by completing the below.


Once we have reviewed your application and suitability, we’ll then be in touch to arrange a call as a next step. After which we’d invite you to visit us and meet the team. We thank you in advance.

Trabalhar Connosco

Em conformidade com o artigo 13.º do Regulamento (UE) 679/2016 relativo à proteção das pessoas singulares no que respeita ao tratamento dos seus dados pessoais e à livre circulação dos mesmos, e o artigo 11.º da Lei 3/2018 de Proteção de Dados e garantia dos direitos digitais, informamos que o envio deste formulário implica a sua autorização a favor da PAACK SPV INVESTMENTS, S.L. e das empresas do grupo para o tratamento dos seus dados pessoais, que serão incorporados nos sistemas de informação da PAACK SPV INVESTMENTS, S.L. para responder ao seu aplicativo. Poderá exercer os direitos de acesso, apagamento, retificação, oposição, portabilidade e limitação a qualquer momento, comunicando-o por escrito para gdpr@paack.co